Claim Concierge

London is at your service!
Have you or your employees ever been confused by any aspect of your benefits? This is a common problem in the healthcare industry. There are not enough answers to the many questions that come from trying to understand and utilize a health insurance plan. London has customer service representatives on call to answer all of your employees’ questions as quickly and efficiently as possible.

In addition, our customer service representatives are there to help your employees deal with insurance companies when it comes to enrollment and billing issues. If there are any problems with a bill, enrollment, or claim approval, our customer service representatives will work with your employees to get the problem solved. Finally you will have a well-informed, dedicated friend to advocate for you if trouble arises.

“I just wanted to thank you for all your efforts and phone calls. All of it without me having to chase you … Please have a couple cups of coffee on me and know that you did a very good thing for a group of old people who couldn’t fight for themselves.”

- Employee of a local union, 2004